Patient Portal

Patient Portal & Healow App Instructions

We strongly encourage all patients to set up and use the Patient Portal. You will receive your login information and a temporary password by email after a staff member activates your Patient Portal account.

Note: If you forget your username or password, you can reset it yourself from the login screen, using “Trouble logging in” link.

For Virginia patients:

On the portal, you can manage your health information, request refills, referrals, and appointments, track your health from the convenience of your own home – at any hour of the day!

For North/South Carolina patients:

On the portal, you can manage your health information, view your billing information and track your health for the convenience of your own home – at any hour of the day! To request refills, referrals and appointments, contact the office where you receive your pain management care or submit a note at https://www.sepainandspinecare.com/contactus/.

The email will be sent from: Pain Management Patient Portal <no-reply@eclinicalmail.com>

In the email body it will have the below:

Payments can be made online in the portal, by mail or by phone.